CLIENT CONCIERGE & POLICIES

Privacy Policy

Committed to protecting your personal data, confidentiality, and payment security.

Our Commitment to Privacy

Alzor Couture ("alzorcouture.in", "we", "us", "our") values your trust and is committed to protecting your personal data and privacy in full compliance with the Information Technology Act, 2000, and the Digital Personal Data Protection laws of India.

Information We Collect

When you browse, register, or complete a purchase on alzorcouture.in, we collect only the information necessary to fulfill your order:

Payment Security via Razorpay

All financial payments on alzorcouture.in are processed through Razorpay, India's leading PCI-DSS Level 1 certified payment gateway.

100% Secure Payment Architecture

Alzor Couture never captures, handles, or stores your credit/debit card numbers, CVVs, net banking credentials, or UPI PINs on our servers. All sensitive cardholder data is encrypted and processed directly through Razorpay's bank-grade encrypted channels.

Data Usage & Sharing

Your personal information is used exclusively to process orders, provide delivery tracking, and offer concierge client care. We do not sell, rent, or monetize customer data to third-party advertisers under any circumstance.

Grievance Redressal

For inquiries, data correction requests, or privacy concerns, please contact our designated Grievance Officer:

Grievance Officer: Alzor Couture Atelier
Email: contact@alzorcouture.in
Address: New Delhi, India